FAQ

When will my product be dispatched?

All orders are dispatched within 24 hours of purchase.

Can I track my parcel?

Yes, we will email you a tracking number as soon as your order is dispatched. Please check your Spam Folder if you don't receive our email.

Where does my order come from?

All orders are shipped from the Sunshine Coast, Queensland Australia.

What if my friend doesn't like their gift?

We have a fuss free returns policy. If you are not happy, we are not happy. Just email us and we will sort out what to do next

How long will my order take to arrive?

We dispatch all orders within 24 hours (Monday to Friday) from Queensland. Your distance from us will determine how long your parcel takes. Also please be aware that high season such as Christmas your parcel may take longer to arrive. This is all out of our control and we try to get you your purchase as soon as we can.

Do you do real leather products?

No, we prefer to use animal cruelty free materials.

Are you owned by a big multi-million dollar American corporation?

No, we are small family owned and operated Australian business.